The Patient and family are encourage to gel the facility improve its understanding of the patients environment by providing feedback, suggestions, comments and/or complains regarding the service needs, and expectations.
A complaint or grievance should be registered by contacting the center and/or patient advocate State Department of Health or Medicare (numbers provided below). The Center will provide the patient, patient’s representative, or patient’s surrogate with written notice of a grievance decision.
Contacts:
Laredo Digestive Health Center
Raquel Hernandez
Nurse Manager
6999 McPherson Ave Ste# 219
Laredo, TX.
(956)728-0030
Texas Department of State Health Services
Facility License Group
1100 West 49th St.
Austin, TX.
1-888-973-0022
Medicare Beneficiary Ombudsman
1-800-MEDICARE
(1-800-633-4227)
Click Here to visit Medicare Website.
Accreditation Association for Ambulatory Health Care Inc.
5250 Old Orchard Rd. Ste# 200
Skokir, Il. 60077
847-8536060
www.aaahc.org