Patient Grievances

The Patient and family are encourage to gel the facility improve its understanding of the patients environment by providing feedback, suggestions, comments and/or complains regarding the service needs, and expectations.
A complaint or grievance should be registered by contacting the center and/or patient advocate State Department of Health or Medicare (numbers provided below). The Center will provide the patient, patient’s representative, or patient’s surrogate with written notice of a grievance decision.

Laredo Digestive Health Center
Raquel Hernandez
Nurse Manager
6999 McPherson Ave Ste# 219
Laredo, TX.

Texas Department of State Health Services
Facility License Group
1100 West 49th St.
Austin, TX.

Medicare Beneficiary Ombudsman
Click Here to visit Medicare Website.

Accreditation Association for Ambulatory Health Care Inc.
5250 Old Orchard Rd. Ste# 200
Skokir, Il. 60077

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