Rights of Patients

The following list of patient rights is not intended to be all inclusive. Patients receiving care at out center have a right to:

  • Be treated with respect, consideration and dignity.
  • Exercise these rights and treated without regard to gender, race, disability, cultural, economic, educational or religious background and without fear or discrimination or reprisal
  • Be treated in a safe environment that is free of physical or psychological threats.
  • Access communication aids (i.e. interpreters, sign language, etc.) where possible.
  • Quality care and services delivered pursuant to high professional standards.
  • Be provided appropriate privacy and confidentiality concerning their medical care – the patient has the right to be advised as to the reason for the presence of any individual directly involved or observing their care.
  • Be free of restraint except when indicated to protect the patient or others from injury.
  • Have their questions, concerns or complaints addressed in good faith.
  • Expect continuity of care. The patient will not be discharged or transferred to another facility without prior notice, except in the case of a medical emergency and within the limits of legal regulations.

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